This project involved consultations with government officials and records professionals from 38 developing countries through face-to-face, electronic and video conference meetings.  It also carried out 13 case studies and developed two assessment tools: the Records Management Capacity Assessment System (RMCAS) and the E-Records Readiness Tool.  In addition, it facilitated 9 video conferences across the Carribean, Africa, Asia and the Pacific that involved discussions on the significance of records for electronic government, accountability and citizens’ rights.

Records Management Capacity Assessment System

  • RMCAS 1.0 Records Management Capacity Assessment System (RMCAS): RMCAS is a three-part tool that maps capacity levels to statements of good practice in records management. It comprises a data-gathering element, a diagnostic model and a database of capacity building resources for records and information management. Information is gathered through structured interview questions for stakeholders and fed into the diagnostic model to produce reports representing strengths and weaknesses in records management infrastructure and systems. Graphical representations highlight areas where capacity building is required in relation to the life cycle or continuum of records, from their creation and capture, through their active life to ultimate preservation as archives or their destruction. They also highlight areas where capacity building may be needed in relation to the management environment of policies, procedures, skill and resources in which records are managed.
  • RMCAS User Guide
  • Flash Presentation on RMCAS

E-Records Readiness Assessment

E-Records Readiness Assessment Tool:  This tool is designed to be used in conjunction with existing e-government readiness tools.  The aim is to enable governments to conduct high-level assessments of key areas of e-records readiness in relation to other aspects of e-government and to determine whether the records and information management structure is capable of supporting e-government initiatives.

Case Studies

Electronic Discussions

Project Reports